Today I’m interviewing Alex Nigg of Properly.
Properly is a company dedicated to providing the tools and people necessary for short term rental property management.
Today we’ll discuss all things short term rental. From how technicians are managed from a distance to integrating “smart tech” with the properties.
Show Notes
(1:05 ) – What is Properly? (1:50 ) – How is the Short Term Rental Space Changing? (3:20 ) – What Percent of Short Term Rentals are Professionally Managed? (5:00 ) – What is Properly Doing Different in the Market? (7:35 ) – Why is Properly More Qualified to Take Care of Quality Assurance? (8:50 ) – What Does Properly Look Like Today? (9:20 ) – How Often Does a Maintenance Event Occur? (11:40 ) – How is Coordinating the Handyman Different From the Home Cleaner? (13:10 ) – How to Confirm the Quality of a Technician’s Job? (14:15 ) – Do Jobs Tend to Happen with the Guest Present? (14:35 ) – How are the Technicians Managed? (18:30 ) – How Does Alex Filter out Technicians? (19:40 ) – Will the Same Processes Work on Long Term Rentals? (20:25 ) – Does Properly Integrate with Other Softwares? (22:20 ) – What “Smart Tech” is Being Used in Properly’s System? (24:45 ) – How Do Property Management Companies Justify Outsourcing Such a Key Aspect of Their Business? (25:50 ) – Was There Push Back From Property Management Companies Not Wanting to Share Vendors? (29:20 ) – How Did Alex Start in a Two Sided Marketplace? (31:30 ) -Geographically What has Guided Properly to Certain Markets? (34:00 ) – What is Properly’s Pricing Strategy? (36:40 ) – Are Entrepreneurs Born or Bred? Resources mentioned: